Operator Licence support
We manage your Operator Licence responsibilities and liaise with the Traffic Commissioner on your behalf.
- New applications & variations
- Renewals & ongoing liaison
- Compliance risk assessments
- Representation & support
Compliance management
Simplify compliance.
Reduce risk.
Protect your licence.
We support operators and transport managers to manage, improve and adapt to legal requirements, ensuring full compliance with the Traffic Commissioner's guidance.
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Stay compliantMeet all legal requirements with confidence.
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Reduce riskIdentify issues early and avoid costly penalties.
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Protect your licenceProactive management keeps you moving.
Our compliance management services
We provide a complete range of services to help you manage your business, your drivers and your responsibilities.
Transport manager support
We make sure your transport manager meets every legal duty, with the evidence to prove it.
- Recruitment & suitability checks
- Change notifications
- TM declarations & updates
- Ongoing TM support
Policy & document management
We create, review and maintain policies and procedures tailored to your business.
- All mandatory policies
- Bespoke policy creation
- Regular reviews & updates
- Version control & sign-off
Drivers' compliance
We keep your driver records complete, accurate and fully compliant.
- Licence, CPC & qualification checks
- Medicals & training records
- Disciplinary management
- Driver file audits
Maintenance compliance
We ensure your vehicles are safe, roadworthy and compliant at all times.
- PMI scheduling & monitoring
- Defect management
- RBTs & brake testing
- Earned recognition support
Drivers' hours monitoring
We monitor and analyse driver hours to ensure legal compliance with the Working Time Directive.
- Tachograph analysis
- Infringement management
- WTD compliance checks
- Reports & driver feedback
Risk management
We identify risks and put controls in place to protect your business.
- Risk assessments
- Control measures
- Incident management
- Proactive risk reviews
Audit & inspection support
We prepare you for DVSA, Traffic Commissioner and internal audits with confidence.
- DVSA & TC audit preparation
- Accompaniment support
- Mock audits & gap analysis
- Action plans & follow up
What you gain from working with RRHA
We take the stress out of compliance so you can focus on running your business successfully.
Legal complianceStay on the right side of the law
Fewer risksReduce fines and operational risk
Time & cost savingsWe handle the detail so you don't have to
Expert knowledgeIndustry experts on your side
Peace of mindConfidence your licence is protected
Our compliance process
1
Assess
We review your current operations and compliance status.
2
Plan
We create a tailored compliance plan for your business.
3
Implement
We put systems, policies and controls in place.
4
Monitor
We continuously monitor and identify issues before they arise.
5
Improve
We adapt and improve to keep you compliant and future-ready.
Compliance questions we're asked most
What happens if my Operator Licence is called to public inquiry?
Act quickly. A public inquiry is your opportunity to show the Traffic Commissioner that your business is compliant and well run. We help you assemble the evidence, put corrective action in place before the hearing, and work alongside our specialist transport solicitors on your representation.
How often should driver files and maintenance records be audited?
As a minimum, we recommend a full internal audit every twelve months, with rolling spot checks each month on tachograph infringements, PMI intervals, defect reporting and driver licence checks. Most operators find that monthly monitoring catches issues while they are still cheap to fix. Our audit and inspection support covers exactly this — tell us what you need.
We've just lost our transport manager. What do we do?
You must notify the Traffic Commissioner and put an acceptable interim arrangement in place. We can support you through the notification, help you assess and recruit a suitable replacement, and provide interim transport manager support so your licence stays valid.
Do you work with small fleets as well as large operators?
Yes. We support single-vehicle operators through to fleets of several hundred. The scope of the work changes; the standard we hold you to does not.